Business Processes Manager - Bilingue

Descripción de la oferta

Job Purpose:
• The Process Engineer is responsible for the development and improvement of company processes and ensures that work processes consistently achieve established business objectives and performance requirements.
• Manages administrative, commercial, logical and technical business processes by Identifying, evaluating, and prioritizing of opportunities to optimize the processes via enterprise-wide process changes, under the guidance of an objective, metric-driven decision-making framework
• Contributes to policy making by Proposing changes or new elements in the company policy, based on findings of research and analyses
• Ensures Management of Projects by Defining project objectives considering the business objectives; Coordinating activities (multidisciplinary) of project teams; Reporting on the progress of projects; Providing (substantive) contribution to project results.

Key activities and Responsibilities:
• The Process Engineer is accountable for the business architecture development, business process engineering, business process design, and modeling and management. In addition, he/she is responsible for business process analysis, the performance and quality of service management for processes, and the management and monitoring of established KPI’s.
• The Process Engineer works within the framework set out in the department plans, working procedures, and guidelines of the company.
• The Process Engineer makes independent decisions on how to conduct a test.
• Evaluating implemented projects and making improvement proposals/recommendations based on the results of conducted research.
• Continuously identifying, evaluating, and prioritizing opportunities to optimize the enterprise regarding information provision and procurement.
• Defining and continuously administering the governance structure for enterprise processes; Implementing a change management approach that educates the business community on the merits and benefits of this new enterprise.
• Works closely with the Business Process Analysts on key outputs for process modelling

Qualification requirements:
• Bachelor’s in Business Administration or equivalent
• Six Sigma Green Belt Certification or equivalent knowledge
• Knowledge of end-to-end Telecommunications processes
• Knowledge of Tele Management Forum (TMF) eTOM Model
• Experience in Process Modeling Techniques including BPMN
• Experience in Process Modeling and Simulation Tools
• Knowledge of methods and techniques of research
• Knowledge of company processes and change processes
• Good written and verbal skills in English and Spanish

Requerimientos

• Educación mínima: Universidad
• 4 años de experiencia
• Idiomas: Español ,Inglés

Palabras clave: negocio, business, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente

Ayer (actualizada)

Acerca de GETECSA PANAMA

Empresa con mas de 10 años en el mercado de la consultoría informática. Presente en 3 ciudades de México y 1 ciudad en Panamá. Nos dedicamos al desarrollo de software, pruebas de software y administración de proyectos.

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