Case Manager

Descripción de la oferta

We’re hiring a Personal Injury Case Manager (On-Site) to join our growing team. This is a hands-on, operational role focused on keeping cases moving, maintaining a strong client experience, and ensuring files stay complete, organized, and progressing on schedule.

In this position, you will serve as a key point of contact for clients throughout the life of the case. You’ll provide consistent status updates, track medical treatment progress and prevent gaps, and manage the medical records and billing workflow from request through follow-up. You will coordinate with medical providers, insurance adjusters, and internal team members to move tasks forward, track lien/coverage items when applicable, and secure required documentation. You’ll also maintain clean, standardized case notes and timelines, keep task checklists updated, and escalate issues quickly when you identify red flags or missing critical items.

We would prefer candidates with a legal background, such as a law student, because this role benefits from strong legal reasoning, organization, and professional judgment. However, it is not required. Prior experience in legal or personal injury settings is considered a plus, not a requirement. What matters most is learning agility, attention to detail, and the ability to execute structured workflows consistently.

Requirements:
--Based in Panama City, Panama and available for on-site work
--Advanced / C1 English proficiency (written and spoken)
--Strong client communication skills and professional tone
--Highly organized, detail-oriented, and reliable with follow-through
--Ability to work with standardized workflows, templates, and checklists
--Comfortable handling multiple tasks in a fast-paced environment
--Legal background preferred (law student or attorney), but not required
--Prior PI/legal experience is a plus, not a requirement

Requerimientos

• Educación mínima: Universidad
• 1 año de experiencia
• Idiomas: Inglés
• Edad: entre 20 y 33 años

Palabras clave: lider, jefe, gerente, manager, director, chief, lead, jefatura, regente

Hace 4 días (actualizada)

Acerca de eSync 360°

eSync 360 is seeking a dedicated and detail-oriented individual to join our team as an Intake/Billing professional. This position plays a crucial role in ensuring smooth operations at the front desk, managing client interactions, and handling essential administrative tasks. The successful candidate will be a key player in providing excellent customer service within a legal office setting.