General Manager Luxury Boutique Beach Resort

Descripción de la oferta

About the Opportunity

We are seeking an experienced and hands-on General Manager to lead the full operations of an exclusive luxury boutique beach resort located on a private island in Panama.

This role is ideal for a dynamic hospitality leader with strong operational discipline, financial expertise, and a passion for delivering exceptional guest experiences in a remote, high-touch luxury environment.

The General Manager will have full accountability for operational performance, guest satisfaction, team leadership, and financial results, while working closely with ownership on strategy, positioning, and long-term growth.

Key Responsibilities
Operations & Guest Experience

Oversee all resort operations including Rooms, Housekeeping, Food & Beverage, Front Office, Guest Services, and Maintenance.

Ensure consistent luxury service standards across all guest touchpoints.

Serve as the senior guest-facing leader, managing VIP relations and resolving escalated matters.

Maintain SOPs, quality control systems, and regulatory compliance.

Leadership & Culture

Lead, coach, and develop department heads and operational teams.

Build a culture rooted in accountability, warmth, and excellence.

Drive performance management, training, and continuous improvement initiatives.

Foster strong interdepartmental communication and collaboration.

Financial & Business Management

Full ownership of P&L performance.

Manage budgeting, forecasting, and cost control strategies.

Optimize labor productivity and operational expenses.

Oversee procurement, vendor management, and inventory controls.

Partner with ownership on pricing strategy, occupancy targets, and revenue optimization.

Food & Beverage Oversight

Supervise all F&B outlets, ensuring quality, consistency, and profitability.

Monitor food and beverage cost controls.

Collaborate closely with the Executive Chef on menu development, sourcing, and service standards.

Sales & Strategic Positioning

Support brand positioning, promotional strategies, and special packages.

Develop relationships with travel advisors, wedding planners, and tour operators.

Drive destination weddings, retreats, full-property buyouts, and direct booking initiatives.

Contribute to guest retention and repeat business strategies.

Required Qualifications

7–10+ years of senior leadership experience in hospitality
Previous experience as a General Manager or Resort Manager preferred
Background in luxury boutique hotels or resorts
Strong financial acumen (P&L management, budgeting, cost control)
Proven ability to lead multi-department teams
Fluent in English; Spanish strongly preferred
Comfortable living and working in a remote island environment
Highly organized, composed under pressure, and solutions-driven

Ideal Profile

Experience in Caribbean, Latin America, or comparable resort destinations
Strong operational knowledge of Food & Beverage
Experience managing destination weddings, group buyouts, or exclusive events
Hands-on leadership style with high emotional intelligence
Detail-oriented with a guest-first mindset

Compensation & Benefits

Competitive base salary (commensurate with experience)

Performance-based bonus

On-site housing

Meals provided

Selected benefits and relocation support (if applicable)

Requerimientos

• Educación mínima: Postgrado
• 7 años de experiencia
• Edad: entre 30 y 59 años
• Disponibilidad de cambio de residencia: Si

Palabras clave: generalista, generalist, general, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, tienda, store, establecimiento, bazar, bazzar

Hace 2 días (actualizada)

Acerca de Rh Vital

Experiencia en Ventas: Preferiblemente con experiencia previa en ventas.
Habilidades de Comunicación: Capacidad para comunicarse efectivamente tanto verbalmente como por escrito, con clientes y colegas.
Orientación al Cliente: Enfoque en entender y satisfacer las necesidades de los clientes.
Negociación: Habilidad para negociar términos y condiciones de venta de manera efectiva.
Capacidad de Persuasión: Ser capaz de persuadir a los clientes para que tomen decisiones de compra...

Experiencia en Ventas: Preferiblemente con experiencia previa en ventas.
Habilidades de Comunicación: Capacidad para comunicarse efectivamente tanto verbalmente como por escrito, con clientes y colegas.
Orientación al Cliente: Enfoque en entender y satisfacer las necesidades de los clientes.
Negociación: Habilidad para negociar términos y condiciones de venta de manera efectiva.
Capacidad de Persuasión: Ser capaz de persuadir a los clientes para que tomen decisiones de compra.
Conocimiento del Producto/Servicio: Entender profundamente los productos o servicios que vende, sus características y beneficios.
Organización: Ser capaz de administrar y priorizar múltiples tareas y clientes de manera eficiente.
Orientación a Resultados: Motivación para alcanzar y superar objetivos de ventas establecidos.
Adaptabilidad: Capacidad para adaptarse a diferentes situaciones y clientes.
Integridad: Actuar con ética y profesionalismo en todas las interacciones con clientes y colegas.
Resolución de Problemas: Habilidad para identificar problemas potenciales y encontrar soluciones rápidas y efectivas.
Manejo de Objecciones: Capacidad para manejar objeciones de los clientes de manera efectiva y convertirlas en oportunidades.
Autonomía: Ser capaz de trabajar de manera independiente y tomar decisiones informadas.
Auto Propio
Laptop Propia
salario 600.00 más comisiones
Nivel de Estudio mínimo requerido:
Técnico Profesional | Completo
Áreas de Estudio requeridas:
Marketing / Mercadotecnia
Publicidad
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Español
Conocimientos:
Ventas
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Microsoft Excel
Negociación

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