Descripción de la oferta

Center Source is the world’s first Business Process Outsourcing (BPO) firm, specializing in BitCoin payment support. Companies large and small are increasingly offering consumers cryptocurrency as a payment option. Center Source delivers world class support for all phases of the cryptocurrency payment value chain. We are looking for strong, inspiring leaders that will helps us drive exceptional customer experience standards and meet company goals.

What you ´ll achieve

As a Customer Service Supervisor, you will be responsible for driving results and develop strategies that will keep your team focus on providing exceptional customer experience. You will lead efficiently the business and proactively look for improvement opportunities. As an inspiring leader you will be responsible for personal management of your team (staffing, coaching/feedback meetings, fostering teamwork, team meetings, operational meetings, development of your direct reports, etc.)

Essential Requirements

Ability to read, write and speak in English.

People manager experience.

At least 1 year of experience in the BPO sector.

Strong ability to identify specific customer needs and drive expedited solutions.

Strong ability to build a strong team environment.

Independent & open for changes & innovations.

Experience in operational environment.

Analytical thinking for process improvement.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: LibreOffice, Microsoft Excel

Palabras clave: operaciones, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, industria, industrial

2 de marzo (actualizada)

Acerca de CENTER SOURCE OPS S.A.

Center Source es la primera empresa de subcontratación de procesos comerciales (BPO) centrada en criptografía del mundo, que se especializa en soporte de criptopagos. Las empresas grandes y pequeñas ofrecen cada vez más criptomonedas a los consumidores como opción de pago. Center Source ofrece soporte de clase mundial para todas las fases de la cadena de valor de pago de criptomonedas.