Procedure Assistant

Descripción de la oferta

Company: eSync 360°
Location: Calle 50, Panama City
Schedule: Full-time | On-site Only
Language Requirement: Full English Fluency (Written and Spoken)
At eSync 360°, we support a high-volume medical group in California that specializes in the evaluation and treatment of patients referred by legal professionals. We are seeking a Lead Case Coordinator to oversee all aspects of complex care journeys—from initial intake through surgical scheduling and final documentation.
This is a leadership role for individuals who can operate with autonomy, guide others, and coordinate across departments while serving as the primary point of contact for external partners and internal teams.

What You’ll Do
- Schedule procedures promptly upon readiness confirmation from the Procedure Lead
- Coordinate with providers and clinic teams to align schedules and capacity
- Verify all documentation, authorizations, and preparations prior to procedure dates
- Contact patients to confirm appointments and provide clear preparation instructions
- Track and report cancellations or reschedules immediately
- Communicate with Platinum Unit, Standard Care Unit, and Clinic Specialists to ensure case readiness
- Maintain accurate, audit-ready procedural records and update case trackers in real time
- Support the Procedure Lead with weekly performance reports and operational tasks


What We Offer
- Competitive compensation aligned with experience and performance
- High-performance bonuses based on outcomes and team success
- A collaborative, growth-driven work environment
- Opportunities to work directly with U.S.-based medical professionals
- A mission-oriented culture focused on precision, accountability, and patient care
- A modern office space in Calle 50 with the tools and support you need to succeed.

Requirements
- Full fluency in English (spoken and written) is mandatory
- Minimum 2 years of experience in medical coordination, scheduling, or clinic operations
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks with urgency and empathy
- Professional communication and confidence when interacting with U.S.-based team

Requerimientos

• Educación mínima: Universidad
• 2 años de experiencia
• Idiomas: Inglés
• Edad: entre 21 y 35 años

Palabras clave: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide

Hace 3 días (actualizada)

Acerca de eSync 360°

eSync 360 is seeking a dedicated and detail-oriented individual to join our team as an Intake/Billing professional. This position plays a crucial role in ensuring smooth operations at the front desk, managing client interactions, and handling essential administrative tasks. The successful candidate will be a key player in providing excellent customer service within a legal office setting.